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It’s difficult to leave a full product review because since I purchased this MPD232 - I’ve been unable to obtain a licence for the MPC Essentials software that is bundled with it, without which the software plays white noise to ensure that you don’t get much from it unlicensed.
It appears to work OK in my DAW (Logic Pro) but because of the issues trying to licence the software, most of my time since it arrived has been spent trying to get it working.
I've been trying to obtain a serial number from their web-site for three days.
On day’s one and two - the process kept timing out with an ‘Invalid response’ error.
On day two my attempts to get the licence were also hampered by problems even getting to the 'My Registered Products Link' on the Website because of server errors!
I used the 'Contact Support' page and reported the issue of course. No one bothered to respond on the first day and on day two I was told that they were undergoing maintenance on the Website and if the information didn’t resolve my enquiry to let them know. I asked if they could email me the licence key. They didn’t respond.
Today, day three I’m getting ‘An error has occurred: support team has been informed please try again tomorrow’
This evening I also tried the Facebook page thinking that their attention may be more focused on a social media site. I typed my dilemma in to the chat box and again requested that they please email a licence key to the product. I was told that ‘Someone will reply shortly’. After waiting an hour for a response, I decided write this review.
Before this purchase, I did consider some of the other reviews here that were critical of the Akai customer service - or lack of it, but I took the risk. So far it has been to my cost.
I will keep on at them until I get what I’m entitled and I’ll let you know how this resolves for your own awareness.
Naively, I did expect much better customer service from a company with the reputation of Akai.
I did eventually receive a personal message on Facebook telling me that would look in to my issue, and am very pleased to report that in day 4 the web process worked. Everything is now fully functional and I can start to investigate the product fully.
I’ve upped the star rating by one and when the product review is complete, amend this review again.
The customer service and support has however has been very poor, especially when you consider that this software licensing issue has been reported in these reviews since 2017!
First of all, I want to outline the fact that I have received a faulty product - LCD screen did not work at all rendering some of the options useless when attempting to load presets for different software.
My MPD232 came with very unresponsive touch pads - had to hit them quite hard for them to register velocity, even on highest settings. Read reviews online that there is an airgap between pads and plastic-electronic sheet that acts as a sensor, causing this issue - some people apparently take them apart and put isolating tape layers between pads and the sensor to make it more sensitive but cannot advise whether that works.
Other than the fact that I was unable to use it properly, AKAI website provides outdates software on the product page where you register MPD, however if you contact them via support ticket, they will provide you with bunch of cool programs and refreshed AKAI Essentials, which I found pretty cool. Ableton Live that comes with it (did not come with mine sadly) is also pretty need software.
All in all, product presents itself visually great, looks professional and fun to use, yet I cannot comment on actual full performance due to the above.
All in all, decided to get a refund to get NI Maschine MK3 and I'm very happy with my choice.
Good bundled software. Pads aren’t the most sensitive, not great for long sessions. Can’t sync tempo with live for note repeat, but can change tempo manually on machine. Just means that the notes are usually out by a little bit and need a little tweaking. Might not be for absolute beginners as to get it to work properly with live's drum rack, you have to get really comfortable with the editor. Heads up, autopopulate’s a life saver. Overall a decent bit of kit, faders and CC knobs feel good, lots of customisation options, and once you get comfortable with the software and how to use it, it actually really streamlined my workflow.
Looks professional, but I found it difficult to use (not as young as I was) as there are too many variables to be able to find help in setting up what I wanted. I’m sure it’s very useful and one day I will get to grips with it but for now it sits looking technical on a shelf.
Ayant acheté un Akai midimix et un clavier Akai MPK mini Mk2 je pensais pouvoir réaliser mon home studio et mon environnement live complètement en Akai. Sauf que, cette machine est jolie, sympa de prime abord, mais dès qu'on veut en faire qqchose de manière intuitive, boum. On se retrouve face à un mur. De plus, on ne peut pas dire qu'il y ai une communauté francophone active sur ce produit alors du coup, on finit pas lâcher l'affaire, parce que le midi c'est bien mais le plug and play c'est quand même mieux. Et devoir bidouiller les canaux et tout le toutim toutes les trentes secondes pour arriver à avoir ce qu'on veut ça gave au bout de pas longtemps pour moi (et pourtant je me refais une petite formation sur le Midi et ses propriété en ce moment). Donc si vous êtes comme moi et que vous n'avez pas envie de vous prendre la tête mais juste composer et liver de manière intuitive, alors passez votre chemin. Je vous conseille plutôt l'Arturia SparkLE avec Spark 2. Là vous kifferez directement sans chichi ni midi à outrance.
I bought this to as a midi controller for Reason and Cubase and it worked like a dream. Plug in and play via usb and select your DAW from the menu. Fantastic feel to the drum pads and plenty of assignable controls. Highly recommended.
Ich verwende das MPD232 als Controler mit CuBase und verschiedenen Drum-Plugins von Native Instruments. Die Sensibilität der Pads hat meine Erwartungen übertroffen - feinste Dynamikabstufungen werden umgesetzt. Das Einspielen von vertrackten Rhythmen klappt hier viel besser als mit dem Keyboard - selbst bei schnellen Wirbeln etc. Die acht Regler sind angenehm groß und lassen sich flexibel nutzen, um z. B. Synthesizersounds in Echtzeit zu verändern. Den eingebauten Sequenzer nutze ich nicht. Insgesamt ein Profi-Gerät mit sehr gutem Preis-Leistungsverhältnis, wenn man keine eingebauten Sounds braucht. Wenn man "klassisch" mit einem Sequencer arbeitet, hat man hier alles, was man zum Trommeln benötigt. Wer vor allem mit Loops arbeitet, ist aber vermutlich mit den Geräten von Native Instruments besser versorgt, die mit der "Maschine"-Software laufen.