To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Check the wheels when you get it before heading out to the airport! Received the suitcase and headed to the airport to find out that one of the wheels was broken and I had to drag it. Otherwise 5 stars... perfect size and easy to handle if the wheel worked.