To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I bought this product because I was prescribed by my optometrist to apply warm compress on my eyes daily for 5 minutes. It works the way it was intended for and the lavender scent was a pleasant surprise.