To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Not really sure why Aveda needs to be so pricey, but the shampoo does a great job of cleaning my hair. Can't say that the scent of the shampoo was in my hair after washing-but okay. I definitely appreciate the fact that the pump was not damaged during delivery. Extra care was taken to secure and package item properly!
When i opened the box I found that bout 20% of the contents had spilled out because the cap was broken. The bottle was safely packed and the box was undamaged so it's apparent the cap was broken before the bottle was shipped. Beware.
I first used this shampoo years ago when it was the shampoo in a hotel room that I was staying at. I had to hunt it down and now I can find it at Aveda or on Amazon. I love the scent and it's so thick you don't have to use very much. I have now passed it on to my granddaughter who used mine one time and fell in love with it!
The moment I unpacked the bag I smelled the scent of the shampoo. Initially I thought the scent was naturally from the product until my hands felt all the liquid spilled over the bottle. The cap was not locked probably so the bag and the bottle were all covered the shampoo liquid. It’s the first pricey shampoo I bought so seeing the bottle was not sealed well and the spillover was very disappointing. The cleansing ability of this shampoo is fine. I bought it to replace the $25ish shampoo I bought a week ago as that one made my hair greasy.