Best Deal Beard Balm with Sandalwood Scent and Argan & Jojoba Oils - Styles Strengthens & Softens Beards & Mustaches - Leave in Conditioner Wax for Men by Viking Revolution
- Is Discontinued By Manufacturer : No
- Package Dimensions : 8.7 x 7.3 x 2.7 cm; 84 Grams
- Date First Available : 25 July 2020
- ASIN : B076J6DQHF
- Manufacturer reference : VR1BBSW
- Customer Reviews:
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After leaving the above review, Viking Revolution sent me the email that I pasted below. I didn't like the product but this made a big impact on me. I appreciate the effort to make things right. So instead of one star I changed it to three stars to represent the excellent customer service.
I read your review today and I wanted to apologize myself for the extreme disappointment our product were to you. I understand that you had an issue with scent of our beard balm and I'm sorry that it didn't fit your expectation.
As a small business we really do care about your feedback so we appreciate the time you took to let the community and us know about your disappointment.
I have successfully processed a full refund for your entire purchase even though you didn't ask us and I did it in a way that you do not need to worry about returning the product back to us.
For us an unsatisfied and unhappy customer is NEVER an option. We formed this small business with a major agreement of ALWAYS making our customers happy. Even if it meant losing money with the ones that didn't like our product.
We want to thank you for giving us a try and we wish you well.
Viking Revolution Customer Care
Just received an email saying that they have refunded my account without even asking for a refund. Have to say, this is how a company does customer service. This is why I will continue to use their other products. Give this company a try. Will continue to recommend their products to friends and family.!
I loved the idea of a beard, but did not like the stereotype and overall look it gave me. Personal preference - but nothing to do with this product. I tried about a dozen...finally the wife told me to quit being high maintenance and just pick something that worked...luckily this not only worked, but worked beyond my expectations. I honestly have nothing bad to say about it.
When I received this, I noticed very little smell, nothing what I would consider "sandalwood" or the licorice that others have described, but this wasn't necessarily a bad thing for me. I'd rather have little-to-no smell than have it be too much.
After using this for a week, the only difference I notice in my beard is being slightly "greasier", for lack of a better term, contrary to my expectations from reading the product description and other reviews - not any softer, nor any less wiry. Any time I touch or scratch my face in the area of my beard, I need to wipe off my hands before touching anything else.
After reading a few reviews that complained about the scent, I though that perhaps some people just didn't like the actual sandalwood odor. Even after receiving and opening this I found the scent to be faint, but pleasant. After a week of use I began to understand what the reviews were referring to. The sandalwood scent had all but dissipated after the first few uses, the odor that remained isn't "rotten" as some have described it. It isn't even necessarily unpleasant but it isn't what I had hoped for. It reminds me of Lanolin that old dairy farmers use on their cows utters, kind of an organic musky odor.
I would be interested to see what their other scents are like, the balm itself is pretty decent albeit a little greasy and it's inexpensive enough that replacing it isn't a big deal.