To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I have been using Wella shampoo and conditioner for course hair for months now and loved it. I had been buying it from my hair stylist. I ran out and purchased these from Amazon. These are NOTthe same products! My hair instantly was limp after using it. The conditioner is like the cheap conditioner you buy at the store that over conditions your hair and leaves a layer of some chemical. I used it for 2 weeks before I gave up. So, I would not recommend buying these from Amazon. They are NOT the real deal.
I have thick, coarse, naturally wavy color treated hair. In other words, my hair is a hot mess in its natural state. I started using WELLA Brilliance shampoo and conditioner 7 years ago after my hair stylist (who doesn't sell products her clients) recommended I try it. I did, and I haven't looked back since. As someone who has tried every shampoo/conditioner combination, both high end and low end, this by far is the best product I've found for my hair. Even after repeated usage over years, I don't get residue and build up. The product is lightly fragranced, but nothing overwhelming or overpowering. These bottles last me 6 months, and I purchase pumps for each bottle to make it easy to use in the shower. I've attached photos of my WELLA hair - definitely not Glamour Shots, just another Thursday at the office, but hair still looks better than it did on other shampoo and conditioner brands.
I thought I had purchased an authentic product. Until I realized how greasy my hair has been. Ever since I stopped using it my hair has been AMAZING. The difference was not even a question. This is not the real product. Ive been using the fake product so long I didn't even realize until I STOPPED USING IT. Really sad that they are taking people money and selling fake stuff on Amazon. Very disheartening.
I was given a sample of wella from a friend that sells it. It was amazing on my hair and smelled great. Unfortunately, this seems to be a fake product. It still smells okay and my hair did okay with it, but definitely not the real deal and I can tell the difference
Hm, I was a little torn about purchasing this duo from Amazon because I’ve used it in my salon. The shampoo lathered just fine, not overly so, and the conditioner is a fair thickness that really penetrates my hair, particularly my ends, and colored portions of my hair. I do not wash every day and will likely go longer between washes because this product is a little heavier. It smells SO yummy though, and if I need to wash more frequently, I will likely use less shampoo because it’s so effective!
So I’m going to be one of those “I never write reviews” people because I’m 99% sure that the Wella shampoo and conditioner I bought off Amazon is completely FAKE! I’ve been using it for a year and struggled with my hair being super dry/frizzy. I would need to use huge palm-sized amounts of conditioner to not even get my hair untangled and not have a rinse out enough and leave a greasy residue. Then, I had to use “It’s a 10” to wrestle a brush through my hair—all problems I attributed to getting my hair bleached! Thankfully, I watched the “Broken” docuseries on Netflix that showed counterfeit beauty products that made me realize that I was conned! Lo and behold, I buy the same product from an Ulta store and overnight the quality of my hair improves—I apply conditioner and I can untangle my hair within minutes and it’s not a frizzy, tangled mess. Save your money and your hair
This is not the real product. The smell isn't even the same. DO NOT PURCHASE THIS! I threw mine out. The real stuff has a pleasant, faintly floral scent, this stuff smelled like chemicals and was a strange consistency.
Been living my course/colored hair since I stumbled upon this product at a legit beauty brands store. Made my hair feel like absolute straw! Shampoo wont lather, literally won’t lather. Conditioner useless. Going into garbage after 3 uses. So angry it took me a little while to initially open it or i’d be screaming for my $ back.