To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
The soft padded handles split in the first week and I had to tie tape around it. The rubber grommets that cover the lead slid off as the glue that was meant to keep it in place did not hold.