To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
The product was what I wanted. The problem was that the top was open and leaked in the Amazon box. I sent an email with a picture to Amazon but didn't see a response. Since the shampoo is concentrated and the bottle small, I felt I lost more than an ounce.
I have thin hair , so I bought this shampoo for me , but my husband took it over. It smells more like a man fragrance then all girly. Which is good for my hubby. Just found out my daughter loves it also. So to each there own. I did feel like it helped a little with my hair( making it feel like a little more fullness).The reason I took a star off was because I wouldn't purchase again for myself. I felt the bottle was a little smaller then I thought it would be also. It wasn't prime when I bought it so it did take a longer wait then expected to get delivered to me.