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For six months or so, this was a wonderful product that gave us a lot of joy in the mornings. I probably would have given a five star review, in fact. But then it began leaking from every little crevice. At first it was just a drip or two, but over a few weeks it got to the point where it was like a little rain storm encircling my coffee cup and it’s rendered the machine completely unusable.
DeLonghi has offered to repair it because it’s still under warranty, which is kind of nice but...
1. I must ship it to them 2. I must cover the cost of shipping it 3. There is no clarity on how long I’ll be without my machine while they repair it
In the day and age of Amazon, if your $250 product falls apart for no good reason, asking the customer to spend their time and money to ship it back to you for repair probably isn’t the way to go (at least if you want to avoid reviews like this one). And so, in spite of its lovely aesthetics, this product and Delonghi are getting one star from me and my advice to you would be to find a comparable machine from another manufacturer.
Great machine! I had read complaints about a lack of crema, but the images attached to this review show the results I had on the first pull with one tamp of standard Lavazza Rossa (red package).
The water basin is detachable and easy to clean, it clicks into the base and is convenient in design. The boiler has good power and delivers hot water in less than a minute. The included portafilters are of good quality, but the included 50mm tamper/spoon is flimsy plastic and should be upgraded to obtain best results.
The onboard menu system for setting water temperature, sleep mode timeout in minutes, etc. via three buttons is unintuitive and will require the manual to understand. Once set up, those three buttons are self-explanatory - one cup, two cups, steam.
The package included a descaler and a water test strip to determine soft/hard water - both are nice touches. The manual showed a water filter but I didn't find one in the box.
I've owned many coffee machines like this over the years, expensive ones and beaters too. All compared, this model has great looks and great value - all the features work well and I really like how compact it is on my kitchen counter. It will get lots of use. Thanks to DeLonghi and Amazon for offering this product for review. A+
Update: The crema has been consistent with every pull, I've also tried using a different coffee (Pilao, a standard Brazilian coffee) and am getting good results.
The one thing I am not liking is the hot water dispenser - it is a staged pump design and ticks the hot water out like a lawn sprinkler. Putting a cup under it makes the hot water splash out - to fix this, disconnect the frothing wand, remove the black plastic funnel, then reconnect the wand to the arm.
Muy buen diseño. Sin embargo, creo que falla en asegurar una presión de agua lo suficientemente alta y constante para sacar buen café. Los filtros son presurizados y eso ayuda a sacar un poco de crema, pero si el café está molido muy fino (tal como lo puedes comprar ya molido en muchos supermercados), se atora. Puedes comprar en grano y molerlo, pero también ahí depende mucho de cuánta cantidad se ponga en el filtro. Por lo que de repente saca el café espresso más aguado de lo que se requeriría.Claro que hay que jugar con la molida, los gramos, la temperatura, el tiempo de infusión...pero la verdad, para ser una máquina semi-automática siento que le falta una mejor bomba de presión. El espumador de leche pero, cumple adecuadamente. Eso si, para purgarse después de cada uso, usa mucha agua del contenedor. También los procedimientos para operar la máquina no son los más intuitivos del mundo. El filtro para pods de illy funciona muy bien.
This is a great little espresso machine! I love the sleek design and small profile for my apartment kitchen. I actually find the crema to be decent and the steamer is fast and effective. I love the additional option to just use hot water from the steam tap, it makes making americanos in the morning extra quick and convenient. The only obvious flaw that I saw mentioned in many other reviews is the power button. It sticks. Luckily I discovered I can leave the power button on and the machine automatically shuts down/goes to sleep. I’ve started doing this to avoid breaking the button (which seems like it’s only a matter of time). Overall very easy to use and effective.
Once this espresso machine has been broken in which I found is 6 to 7 single espressos this machine makes a great espresso. It also has a frothier once you bleed it that will heat and froth the milk to a perfect temperature for a nice cup of Americano. This unit is also very easy to clean and use. Like I said earlier all you have to do to get a great espresso is take the time to break it in by make 6 to 7 single espressos .
The power button (ON/OFF) located on the right side of the machine get stuck in. It's a knowed issue, unfortunately DeLonghi is aware of this, after two years of complains from many. They keep selling and shipping this machine so it's just disappointing. It's a lottery.
Think twice before ordering this product.
I had the DeLonghi Espresso machine EC 155 for 5 years now. I was aware of the Power button issue on the Dedica, but i decided to trust the postive reviews and give it a chance.
Great buy, coffee is great (I use Lavazza because to me is the best) Now for this who posted photos of components losing the shine, a quick reminder that you should NEVER! Wash any of the components in the DISHWASHER! For a great tasting coffee you shouldn't clean the machine after making an espresso, once or twice a week just rinse everything with warm water (no soap). You do need to clean the steam nozzle every time you steam milk though or it will clog.
Cette machine m'a été livrée déjà utilisée ou en mauvais fonctionnement. elle ne fait pas un bon café, trop dilué et tiède. la fonction 2 tasses ne fonctionne pas, ça ne donne qu'une tasse. il ne sort pas de vapeur mais de l'eau chaude, la vapeur arrive seulement après 3 ou 4 essais pour le même café. Je pense qu'on m,a refilé une machine déjà utilisée, j'ai dépassé la date de17 jours et j'aimerais être rembourse ou qu'on m'échange cette machine pour une NEUVE. MERCI
I bought this to make espresso and Americanos at home because we moved and I could no longer walk to any coffee shops. I got this in August and have used it everyday since. It’s very easy to use and I can get it to make a great shot with lots of crema. I haven’t used the milk steamer very much because I like just plain espresso or americanos. I’d definitely buy it over again. I hope it lasts a long time.
I love the look of it and small footprint. Totally worth it in my opinion.
Excelente maquina, pero tiene un detalle, siempre que espumas leche tuenes que hacer el procedimiento de enfriamiento para poder pasar al modo de extraccion de cafe, lo cual no es del todo malo por que aprovechas para enjuagar el brazo pinarello y la jarra pero aun asi, es un detalle raro.