To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I ordered two pairs of Ecco boots, they arrived in wonderful condition but unfortunately they were both too big for my narrow feet! I sent both back as per instructions but then the disaster struck! Because I sent them back together, I only got a refund for one pair?? After numbers of emails & chats online, I am frustrated & getting annoyed. Not sure if I will buy ‘things to wear’ from Amazon as it is too uncomfortable to try & get a refund. Now trying PayPal!!
JUST BEWARE OF THEIR RETURN POLICIES AS ONE PAIR OF BOOTS WAS THE TO BE MAILED & THE OTHER BY PARCEL POINT, NEVER, NEVER DO THAT!
These shoes are now my favorites. I bought the gray leather pair over a year ago, and have since added four additional colors. They are SO comfortable, and they are stylish, as well - look perfect with jeans as well as dressier pants.