To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I bought the Summerset - PC game and then added it to my ESO account on the official website, not steam. It worked fine for me and I got exactly what I thought I was paying for. Everything was smooth and worked well. This deserves 4 or 5 stars, not the poor rating it has now.