To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Artikel ist super, ABER die Versiegelung der Verpackung war nicht mehr unversehrt und nur notdürftig mit einem Stück Klebeband wieder zusammengeklebt. Zusätzlich wurde das Gerät scheinbar schon einmal benutzt, denn es befand sich ein Haar zwischen den Silikonborsten. Neupreis bezahlt, aber gebrauchtes Gerät erhalten 👎🏼
THERE IS NO WAY TO GET IN TOUCH WITH THEIR CUSTOMER SERVICES FOR THE DEFECTIVE PRODUCT! YOU'RE ON YOUR OWN!! My bf purchased the Luna mini2 for me on Amazon last year and it stopped working recently. I registered my device on their website as soon as I received the product for the warranty. So after mine is broken I went ahead submitted my warranty claim on their website on 09/12/2018 and I received an auto email said they would contact me within 2 days. It's been a week now and I heard nothing from them at all. Tried to call the 844 number, no one ever answered. At this point, I don't think that two year warranty is even a real thing. Won't ever consider this brand. Very irresponsible. Please be aware!
I never bother to review anything but I'm so annoyed that I had to do it. I so wanted a luna mini 2 for a long time when I saw the price was 69.99 and after so many reviews I thought I was getting a bargain but when I received the product I was so disappointed. This is CHEAP COPY of the "Foreo luna mini 2". I contacted the seller to return this product.
I have bought this product for a special friend and now it completely stopped working. It was a very expensive product and i thought it would have lasted for a long time due to high product cost. This was completely false and would not recommend this product. Unless you want to buy expensive and low quality product.
Revisando el manual en PDF del original las características de resistencia al agua (no lo es, lleva un tapón en la zona de carga USB) y de parpadeo de luz para cambio de zona (la luz es continua no hay variación, tampoco de intensidad), no se cumplen. Por otro lado mucho ojo si os llega un artículo con el número de serie "F6224Z8C6J3mmf"... Contactando con FOREO ya me han advertido que he sido víctima de un engaño.
No recomiendo gastarse el dineral que cuesta ya que al final es un trozo de goma que vibra. Hay imitaciones que cumplen exactamente la misma función por menos de 20€. Si puedo lo venderé para recuperar parte del gasto.
At first, I was really impressed with this product and my skin had never felt cleaner! After about a week I had some serious breakouts, which I am not usually prone to, only the odd blemish every now and again. The whole of my face started to breakout. I kept on using as I thought it may just be all of the bad stuff getting out as my skin was clearing up. However, for the next month this persisted, so I stopped using for a week to see if it made any difference and immediately my skin calmed back down. I only bought it to reduce ageing and it has just made my skin awful.
I spoke to foreo through their app and was told that I could not get a refund as I bought from amazon, not themselves. I was promised a phone call and I have received no response from them.
I am really dissatisfied with this product and will not be using it so I would have really appreciated a refund.