To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Got the backpack and it didn’t have the water bottle pocket like it says it does. Specifically bought for water bottle pocket, durability of jansport and the lifetime warranty. It felt cheap and flimsy. My guess would be it’s not a real jansport., therefore I doubt jansport would honor the warranty. I spent too much $ for it to not have the pocket and warranty. Returned to Amazon for credit. Should’ve read the reviews before purchasing
This bag is the cheap version of the normal jansport bag. The zipper is constantly stuck and the backpack fabric is very thin and cheap. The fabric gets stuck in the zipper every time my daughter zips her backpack. It is not reinforced in the bottom of the bag - definitely not worth the money!
Extremely thin material, seems very cheap. No padding and not protective enough to be holding a laptop. Because it’s so thin, water easily comes through when worn out in rain. So flimsy. I would not use this unless it’s just a quick bag to throw clothes in if on a weekend trip. Do not use for a laptop or electronics.
I loved the backpack at first but I noticed that the zipper keeps getting stuck a lot and it has been happening! This is frustrating because I payed good money and even baught the lunch box, for it to be giving me problems it’s not fair for my son or I ! Please let me know what you can do about it!
I bought this in August for my son who is in 8th grade to use. The zipper broke within 3 months. And in order to use the warranty I have to pay to send it back to jansport for them to MAYBE warranty it out to fix it. I was very unsatisfied with this purchase. The quality is just not what it used to be