To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
This is a very disappointing product. I thought that by the cost of this product I would be receiving a quality item, unfortunately not the case. If the company would refund me my money I would at least feel satified that they care about me as a customer.