The one I ordered only had 2 layers on the bust. My daughter refused to wear it so I decided to return and re-purchase. After I printed the labels, I found the first reviewer said " It has a shelf lining in the bust ", so I wrote a question (in public area) making sure what I received was indeed a defect item. The vendor replied
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"Dear , you just no worry for it. it;s normal, Becuase our leotards is good quality. we made it with total 3 layer on the front. and the second middle bust layer fabric is use the 4 line mechine to sew it. when you first wear it, you there will have the sound of like the line is broken, but it's total no problem with the leotards. as the is just sewing way for the second layer of the fabric. no effect the leotards at all. if you have any problem you can contact us any time, we are very good for customer service, no worry."
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I sent the picture to the vendor via "feedback", asking if I return and re-order, how do I ensure it's not defect item with 2 layers again? This and they replied
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Dear Customer .
I am very sorry for our product only 2 layers on the bust. You just do not need to return it to us.
We will make new product with 3 layers on the bust . we will send the new product and it is free product , not pay for new one . Because Amazon automatically pick up new product to fulfill order , we are worry about you still get 2 layers product .
However ,We will mamke new on with3 layers on the bust . which will take 10-15 days from china to USA .
Anything let me know . we will do best support to you . Thanks a lot !
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Since they offered free product, I clicked "Yes" -> it resolved my question. I still sent the defect back anyway as it's useless to me.
I wrote a private message back last week, they didn't reply.
I checked the web site again and found my question was deleted.
I think they were trying to make me to keep the defect item. It's the worst customer service I have ever received.
| Color | Light Blue |
|---|---|
| Size | Small |
| Material Type | Blend |
| Brand | ModLatBal |
| Department | Womens |
| Manufacturer | ModLatBal |
| Package Dimensions | 22.8 x 21 x 3.8 cm; 145 Grams |
| ASIN | B07XV7KVSY |
