To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
The NESCAFÉ Coconut Latte is my favourite of all the Nescafe sachet coffee's. It's a real shame that none of the Supermarket chains stocked these anymore. However, I'm happy to purchase direct from Amazon from now on. Thanks for the great service.