To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
This product smells rancid & is out of date. Inside the product is a very white powdery substance which I was suspect of in case it was drugs. The expiry date is 5 Jan 2019. They say there is no option for the "return" of this product or refund. Very unfair & not ethical!! Why does Amazon allow this.?
I'm not sure what Nubian did to change their formula, but the new one stinks - literally. I used to love this Shea Butter, it was the only product that made my rough hands feel smooth without the greasy feel. I loved it - I told everyone about it. It used to be smooth and silky going on and I loved the smell. Often times I would just rub it on just for the smell and feel even though I didn't need any - it was long lasting.
This new one is gritty and does not go on smoothly. It was like a bunch of little beads. Ok, I could deal with that once the beads melt, however the smell was rancid. It smelled like the oils went bad. I couldn't use it and had to get a refund. Sadly I am disappointed. After reading all the reviews and my experience, I now have to find something like their old product. Sad for this company to lose so many customers. Hopefully they are listening and do something about it.
I'm a nurse and my hands are ALWAYS dry and taking a beating. I use shea butter products all the time. This is a generous portion of a very good shea butter product. Yes, this is hard if the temp is cooler, and softer when the temp around the container is higher. Melts quickly with skin temp, luxurious, thick & rich. Products that have a lot of shea butter in them usually are, so reviewers who cut it down because of this fact obviously must not get how shea butter typically is when not emulsified in a cream. This is a highly scented product too.
Why only 4 stars? Well, like I said, this smells DIVINE. The people at my work love it because of the smell and the soft skin it leaves behind when you use it. Smells like something you'd buy at bath and body works which is how good it smells. BUT.. I think it has too much scent. I like to go for wonderful creams for my dry, cracked achy hands, and if it has more scent, or too much scent, it bothers my hands. This has a little too strong of a scent for me. It smells GREAT, but I didn't want it for the smell, I wanted it for the therapy. Too much scent = 4 stars. It is almost overwhelming it is that highly scented.
SO... take it for what it is. It is a good buy, and smells very good and great on hands. Just the scent is too strong for me and my patients. I can't put it on and then go into a patient's room, it is too strong. I wait until after I wash my hands, then apply it when I have a few minutes before I need to see a patient so the smell can dissipates. Some patients have an aversion to strong scents, or it hurts their breathing if they are compromised. Most of my patients like it, but I don't want to take the chance of assaulting one of my patients sense of smell when they are not feeling well. So I'm always careful not to apply this then walk into a room.
This is an incredibly effective anti-inflammatory cream. I have bad rheumatoid arthritis and this works almost as well as Voltaren (a prescription anti-inflammatory gel) on my swollen knuckle and reconstructed wrist (I had surgery because of joint degeneration). One thing, though, that was a little bit of an issue for a while: 2 out of the last 3 times I ordered it, it was grainy and seemingly dried out when it arrived. After being angry about this for a long time, I discovered how to deal with the issue: microwaving the product until the sand-like particles melt. I then apply the warmed-up product to my arthritic hands and it is even better warmed-up for arthritis. Highly recommend it.
I have this in lotion form,and love the lotion!(😒Packaging could be better. To thick to be called a lotion,more like a cream. Should be in a jar instead) I have very dry skin@times,especially in the winter.I love this product! I also have the soap and love it also! Scent is natural smelling,isn't over powering,very nice! A must have in my household. Only problem is, I was sent a jar that expired in May. I ordered in August. Product being expired is only reason I give 4 stars, instead of 5.
I agree with the other reviewers that this product is grainy to the point of being difficult to use. However, the smell is so wonderful, warm and earthy, that I decided to try what one reviewer suggested: heating the butter and mixing it to dissolve the granules and improve the consistency. So, I tried that and it worked! The resulting butter is smooth and spreadable. I scooped mine into a small mason jar, nuked it in the microwave for maybe a minute, stirred it up until the beads weren't visible anymore, let it cool overnight, and put it back in its original container. Just beware-- you do need to change containers because the one it comes in must have something metallic in the label-- started sparking in the microwave. Anyway, if you like the smell as I did and don't want to waste the butter, try this.
Wasn't sure if I was going to like this scent but I LOVE it!!! When I opened it, the butter was grainy but luckily I know that this happens due to temperature and I know the trick to fix it. Here it is: melt the butter in the microwave until it is oil consistency, pour it back in the container and stuck it right in the freezer. The faster it solidifies the better and it'll be back to what it's supposed to be. I love Nubian Heritage products and all the scents aren't available in stores so glad that Amazon has them. My skin is pretty dry and this stuff makes it nice and soft.
If I could leave zero I would. This product is so old it is powdered and stale. Shea butter is not a powder! I am furious. The item is not eligible for return even though the product is complete crap and expired.
The last few times I have ordered this have not gone well. The product is grainy and beads on the skin, rather than actually absorbing. It also smells rancid. I will not be purchasing again from any company distributing this product. It used to be my favorite moisturizer but is now a consistent disappointment, and a waste of money. Buyer beware!
it came unsealed and it's not a butter or cream-like consistency. It was clumpy and smelled like it had gone "bad", almost rancid smelling. I asked for a refund as I cannot use this product, something is wrong with it. Disappointed :(