|Package Dimensions||32 x 20 x 15.2 cm; 1.8 Kilograms|
|Item Model Number||SCD489|
|Additional product features||Audio sensor|
|Item Weight||1.8 kg|
Philips Baby Care SCD489 Deluxe DECT Baby Monitor
Enhance your purchase
- Enter your model number to make sure this fits.
- audio sensor
Have a question?
Find answers in product info, Q&As, reviews
Your question might be answered by sellers, manufacturers, or customers who bought this product.
Please make sure that you've entered a valid question. You can edit your question or post anyway.
Please enter a question.
Review this product
Top reviews from other countries
After having a good moan at this monitor above I thought I'd post a belated update. I tried to get a replacement or refund but the retailer, popcorn uk, (bought it through the Amazon marketplace so Amazon directed me to them) were not very helpful, pushing the problem back to me to take up with Philips. Under consumer law your contract is with the seller, not the manufacturer, as first recourse. As we couldn't function without a monitor while this was sent away for repair, I had to buy another. I spoke to popcorn uk about the issue, who said that, as the fault was reported just after a year after purchase then I was entitled to nothing from them. Fair enough in strict terms but, I made the point that £70ish is a little expensive for a monitor that only has a life expectancy of 1 year. In my opinion there was clearly an issue with regard to fitness for purpose. They pointed out that Philips give a 2 year warranty, and so walked away from the problem. I tried to point out the consumer contract issue but they seemed uninterested and said that as it was outside a year old then I would have to go to Philips direct. This was uneconomical as we needed another monitor in the interim anyway, and manufacturers will never offer a refund, only replacement or repair, so popcorn won their £70 and we lost it. And I hardly wanted 2 monitors. I asked popcorn if they were prepared to do anything as a good will gesture, and they were not. A little short sighted to me; it appears that they value their profit one a single purchase more than keeping customers happy and keep them coming back. Pushing the issue legally would have cost more than the monitor, so I just bought another one and chalked this one up to experience! I won't buy anything else from the same retailer. Customer service means a lot to me.
Bought a BT monitor from Boots as a replacement, which had given nearly 1 year of faithful service until the charger stopped working on the parent unit. Now, although it's 3 weeks under a year old, so the issue was different, Boots replaced it yesterday, no quibbles, 5 mins before closing time.
I was disappointed with the product and the service from the retailer. Check the retailer's policy on warranty before you buy.