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The first pair supplied failed in under three weeks, the second replacement pair in under 6 months. The back end of the heel splits away leaving a gap for water and small stones to enter.
The rest of the shoe is otherwise excellent - but this will be the last Rockport I buy. I've purchased a Hush Puppy replacement.
IMO the cause of the defect is the sole design - the heel has a sharp edged lateral groove in it which acts as a stress-raiser source for the crack root to develop from; had the base of the groove been radiused the defect would probably never have arisen.
Amazon customer service throughout this purchase and two returns have been exemplary - excellent.
Seven months later, the tread had eroded and started to slide in the wet.
Two days ago my new Timberland boots arrived. Worn on the first day with no issues.
My first Rockport purchase is also my last.