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Please don't buy this for use in India. The device doesn't support amazon prime or hot star...it doesn't recognize and has issues in casting from few mobiles like one plus one... Very disappointed with the whole experience.
This is my second Roku product I've owned and it still hasn't dissapointed! If you have a HD tv or 4K, this is perfect for you. The resolution is amazing, there's no buffering or lagging when you switch between apps, the whole thing is awesome.
Pros: Great picture quality, easy setup, simple design, connects to wifi quickly, smooth streaming, brighter colors (I compared to my HD tv's built in Hulu app and the Roku's Hulu app and there's a big difference in color brightness), the remote app is still great, more choices for screensavers (now you can choose your own photos or their 4K ones), and when you connect headphones to the remote it doesn't skip or stop working.
Cons: None so far. If you use the gaming buttons of other Roku devices, the fact that this remote doesn't have them might be a con, but I never used them so it doesn't make a difference to me.
The layout and setup is practically the same as previous models. The biggest differences are the picture quality and speed of the devices. There's an obvious difference that you can see. The device itself is wider than previous models, but thinner. The remote has a matte finish which is different than the older model's remote I had.
Another perk is that you get almost all the same features as the Apple TV, but cheaper. You can't beat that!
I ordered this from Amazon with 2 day shipping and it shipped and was delivered on time. Box and device were clean and not damaged.
I really like the Roku Premiere+ (it replaced a Roku 3), and I'd give it 5 stars if it weren't for the audio sync problem that others have mentioned. The problem occurs on all 4K video (which is pretty spectacular otherwise) on Amazon Video, Netflix and HBO. With manual lip sync on my Yamaha receiver, I've been able to make the problem tolerable (again,as another reviewer mentioned), but it varies from source to source, so is never totally "right." Like the others, I wish Roku would come up with a fix. I really like the unit, but this problem is a major flaw in an otherwise nice device.
Roku has been my preferred media streaming box for nearly 6 years, but this is the first time I've been disappointed with one.
To be fair, when it works, the Premiere+ is great. The picture and sound quality are great, and 4k HDR content look fantastic, if not as sharp as a 4k HDR Blu Ray. And honestly, it works most of the time. However it seems to give me a bit too much trouble.
I haven't journaled its success rate, but it seems to be at least 3-4 times a week where I turn on my AV system and there is no signal coming from the box, but only this one. All other sources come up aces.
Additionally, seemingly once a week or so, it disconnects from the WiFi. This is especially annoying as I use a Logitech Harmony remote, and when it disconnects from the network it means I must drag out another remote to reconnect. Thankfully the device usually saves my WPA key which saves me time.
If course I'd rather use the ethernet cable like I do for my Blu Ray player and Playstation 4, but that method fails even more frequently than the wireless method.