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I have used this product before and it has been amazing, however this time I got what I think it was a defective one. This time it got super hot within 10 minutes and burned my hair and scalp in one area. I recommend not taking the risk, it was a very traumatic experience and the seller is refusing to give me a refund. I went to cosmetology school so I am NOT ignorant when it comes to hair products. Please be careful.
This is a beautiful creamy bleach when mixed with developer that does indeed lighten up to 9 levels. But here's the crazy thing.....my hair feels better after I bleached it! It is soft and smooth! Buy this and you will never, ever, ever use another bleach again.