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Good carrying capacity and good wheels make it easy to manoeuvre at the airport. The zip pocket at the front is really good for accessing things you need on the flight easily. My only issue is that the pocket is quite flat and thus storing bulky items such as headphones is tricky. You also have to unzip the pocket all the way to gain access.
It's not smooth drive and handle sometimes gets stuck. I feel its little bulky even though its cabin size. It's now not even a year and only used it for clothes shopping, not taken on holiday yet but the wheels are gone and very stiff. It hurts my wrist. Will buy new wheels but not sure if that's going to improve. Have not heard from sellers either.
This ticks all my ideal carry on luggage requirements. It meets the guidelines for most airlines carry on except Ryan air as their width is 20cm and this is 25cm. It has 2 TSA locks one for the main compartment and one for the front zip pocket, this is great as it saves you moving valuables into the main compartment on a long flight for security as you can just lock both. It looks classy and has 4 wheels. It's very sturdy if a tadge heavier than normal though this is probably due to the higher quality and protection.
The front pocket isn't easy to use when travelling through the airport (specifically the laptop pocket is difficult to access with a smaller laptop), and a liquids bag is difficult to fit in it. The handle is fickle. The bag looks nice and the size is great, but I'd choose something else for frequent work travel.