To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
The front pocket isn't easy to use when travelling through the airport (specifically the laptop pocket is difficult to access with a smaller laptop), and a liquids bag is difficult to fit in it. The handle is fickle. The bag looks nice and the size is great, but I'd choose something else for frequent work travel.