The Sense-U Baby Monitor needs to work with the Sense-U Baby app on Apple iOS and Android devices supporting BT4.0 and up. The Sense-U app is available on Apple Store and Google Play.
Supported Apple Devices(iOS 7.0+): iPhone 4S+; iPad 3rd Gen+;
Supported Android Devices(4.4+): Samsung Galaxy: S6+; Note 4+, LG G3+, Google Pixel 2+, Huawei Mate10+, Huawei P10+, Motorola G4+, Sony Xperia series, HTC One series
For devices not on this list but uses Android 4.4 & up, there is a good chance Sense-U will work fine, but we are not able to offer the same level troubleshooting support.
* For Android device, please make sure Location is enabled for the Sense-U App in Settings->Connections->Location and Settings->Apps->Sense-U Baby->Permissions. Or else it may not be able to pair with the device.
* The device uses Bluetooth 4.0 which has almost ZERO radiation and up to 50 feet communication distance. Firewall may affect communication distance.