To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I've been using Oribe for years, but the product I received does not smell or feel the same as the one I usually buy from the salon. The original product has a signature Oribe scent. But the one Amazon sent me had the texture of cheap drugstore lotion, and a very unappealing smell. Very disappointed with this purchase.