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I up'd the review to an additional star as they worked like crazy to make me happy with my purchase, they sent me 2 more and they did not work and then they refunded my agreed upon monies back to me.
I do not think it is a bad product only goes to prove the point about everything, One shoe does not fit all and in this case one cord detangler may not fit all. I was using them for work on a older NORTEL Phone, I tried them on every phone in the office and all of them had issues of not working except, curiously enough my phone. So out of the 4 for this specific model of phone only 1 worked. Thank you UVital for making things right. -- Thank god they sell them in a 2 pack or I may have ended up with the one that did not work. The one that works is going well so far.
They sent me out 2 more free of charge and neither of them worked. So now that is 3 of 4. I am going to give them a benefit of the doubt and leave my review as is and I am willing to send your 3 Detanglers back to you, maybe it was the type phone?? Nortel Brand phone??
So out of the 6 or 8 they sent me, all but one worked until today and static started a couple of days ago and now today it just will not keep a connection.
Again is it because of the type phone I dont know..they have great potential but just did not work at all for me.
Don't buy it it's not worth the money or the aggravation that you will put the customer and yourself through. The problem with these Cord Detangler is they will work fine for a month and then they will start to come apart when the cord turns and moves the links from the cord to the base are compromised by the movement when you are on the phone and it cuts you off from the customer, you can't hear them or they can't hear you. Both of them have gone bad. As far as I can see all the ones being sold here in Amazon they are probably made by the same manufacturer so whoever you buy from it will probably be the same thing.
I bought this for myself and a peer since we both have problems with cords twisting at work. It helped the twisting, but compromised the sound. I hear a constant static feedback. My peer said the other party on the phone could not hear her at all. Too cheap to bother with trying to return it. The packaging would cost more :-(. *updated I was contacted by the seller to see if I wanted a credit or replacement, saying this was not normal. I replied a replacement would be nice. NOTHING was ever received. I feel they should not have responded at all if they were not going to follow through
I bought 6 of these for my office phones. Because of COVID-19, we only offer curbside service now, so we rely heavily on our phones to communicate with clients. We have an extremely high call volume and the phone cords were always getting very tangled. These devices worked great... for a couple of months..., but then, one by one, the quality of sound during phone calls began cutting out a few times to several times throughout the call. The problem got worse and worse. Clients were very annoyed and my team was extremely frustrated. At first we were unsure of the cause and called our service provider and the company who installed our phone system- everything checked out OK. After we removed this device form the phone it problem instantly stopped. As happy as were were with the quick fix and inexpensive purchase these devices provided, the terrible problem they caused was NOT WORTH IT! Disappointed.
I purchased two of these telephone cord detanglers. One for me and the other for my co-worker. We both quickly developed serious static and sound quality issues. The sound would even totally cut out. We both uninstalled this product and the sound quality on both phone returned to normal. Therefore, I can not recommend purchasing this product.