To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Timberland has missed the boat in their Pro line. This was the 4th of 5 pair o bought and returned. The first pair were too tight at a whole size larger and had been worn before they were sent to me. The last pair I bought were pinching in the ankles and left me hobbling to my car for my old shoes. Unfortunately they got chemicals in them or in would send them back, too!