To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I like this backpack, it is very packable and very reasonable for the price. sizing is an issue. if you are used to buying equipment in North America, and are looking for a 20 litre pack, order the 35 litre. I like the quality for price but size is important to understand sizing to avoid disappointment. the 35 litre will work well for me as a packable daypack the 23 litre is really more of a purse backpack--useful in its context but not a daypack. I have not tested water resistance yet but like the structure. the customer service is excellent and very fair just understand a different way of being measured is used and you will be happy with the purchase