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Showing 41-50 of 68 questions
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Answer:
No idea.
Robin Tabari
· 31 January 2020
  • 0
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Answer:
Dear friend,

Thanks for your question. … see more
Dear friend,

Thanks for your question.
The charging time of earbuds is about 1.5 hours and the charging time of case is about 2.5 hours, please noted.

For more problems, please get back to us in your free via:

https://www.amazon.com.au/ss/help/contact/?_encoding=UTF8&marketplaceID=A39IBJ37TRP1C6&ref_=v_sp_contact_seller&sellerID=A275AR54GLEN

Please kindly note that all of our products are backed with 12 MONTHS WORRY-FREE WARRANTY.

Best regards,
AMR Direct
WhatsAPP: 1-717-884-6479 ( PS: If you still can't figure it out, please send us a short video through WhatsAPP, we will check it for you and help you out soon. ) See less
Dear friend,

Thanks for your question.
The charging time of earbuds is about 1.5 hours and the charging time of case is about 2.5 hours, please noted.

For more problems, please get back to us in your free via:

https://www.amazon.com.au/ss/help/contact/?_encoding=UTF8&marketplaceID=A39IBJ37TRP1C6&ref_=v_sp_contact_seller&sellerID=A275AR54GLEN

Please kindly note that all of our products are backed with 12 MONTHS WORRY-FREE WARRANTY.

Best regards,
AMR Direct
WhatsAPP: 1-717-884-6479 ( PS: If you still can't figure it out, please send us a short video through WhatsAPP, we will check it for you and help you out soon. )

AMR Direct
Seller · 10 September 2019
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    votes
Answer:
This has actually happened to the pair that I received yesterday, we’re hoping that it just needs charging otherwise I might have to return them for another set. The first set I purchased works well.
Helen D
· 1 January 2020
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    votes
Answer:
Dear Customer,

Thank you for your question. Could you try to reset it and see if it gets better? … see more
Dear Customer,

Thank you for your question. Could you try to reset it and see if it gets better?
here is a video to show you step by step how to make it work:
https://www.amazon.com/vdp/46b74fe6c2b5466bb790e860f2f34743?ref=dp_vse_rvc2

For the warranty, please get back to us in your free via:

https://www.amazon.com.au/ss/help/contact/?_encoding=UTF8&marketplaceID=A39IBJ37TRP1C6&ref_=v_sp_contact_seller&sellerID=A275AR54GLEN

Please kindly note that all of our products are backed with 12 MONTHS WORRY-FREE WARRANTY.

Best regards,
AMR Direct See less
Dear Customer,

Thank you for your question. Could you try to reset it and see if it gets better?
here is a video to show you step by step how to make it work:
https://www.amazon.com/vdp/46b74fe6c2b5466bb790e860f2f34743?ref=dp_vse_rvc2

For the warranty, please get back to us in your free via:

https://www.amazon.com.au/ss/help/contact/?_encoding=UTF8&marketplaceID=A39IBJ37TRP1C6&ref_=v_sp_contact_seller&sellerID=A275AR54GLEN

Please kindly note that all of our products are backed with 12 MONTHS WORRY-FREE WARRANTY.

Best regards,
AMR Direct

AMR Direct
Seller · 3 February 2020
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    votes
Answer:
Yes
James
· 14 August 2019
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    votes
Answer:
It's a chance thing. They randomly put them in some boxes. I have managed to get 3 of them over 4 pairs so I'm either lucky or they are common
Andopie
· 15 August 2019
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    votes
Answer:
Yes you can. You’ll just have to disconnect and then reconnect on the device you want to use
Kaitlin
· 31 October 2019
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    votes
Answer:
There are only certain bluetooth headsets that you can connect with Switch and I believe soundpeats isnt one of them unfortunately
Johnson Hotman
· 27 December 2019
  • 0
    vote

    votes
Answer:
Dear Customer,

Thank you for your question. … see more
Dear Customer,

Thank you for your question.
Could you try to reset it and see if it could be better?
1、Clear pairing record between the earbuds and all your devices.
2、Place back both earbuds into the charging caseand ensure they’re in charging status. Then long press the multifunction button of both earbuds for 10s, until the LED light of both earbuds flash white twice.
For more problems, please get back to us in your free via:

https://www.amazon.com.au/ss/help/contact/?_encoding=UTF8&marketplaceID=A39IBJ37TRP1C6&ref_=v_sp_contact_seller&sellerID=A275AR54GLEN

Please kindly note that all of our products are backed with 12 MONTHS WORRY-FREE WARRANTY.

Best regards,
AMR Direct See less
Dear Customer,

Thank you for your question.
Could you try to reset it and see if it could be better?
1、Clear pairing record between the earbuds and all your devices.
2、Place back both earbuds into the charging caseand ensure they’re in charging status. Then long press the multifunction button of both earbuds for 10s, until the LED light of both earbuds flash white twice.
For more problems, please get back to us in your free via:

https://www.amazon.com.au/ss/help/contact/?_encoding=UTF8&marketplaceID=A39IBJ37TRP1C6&ref_=v_sp_contact_seller&sellerID=A275AR54GLEN

Please kindly note that all of our products are backed with 12 MONTHS WORRY-FREE WARRANTY.

Best regards,
AMR Direct

AMR Direct
Seller · 10 December 2019
  • 0
    vote

    votes
Answer:
Dear Customer, feel free to contact us via:
https://www.amazon.com.au/ss/help/contact/?_encoding=UTF8&marketplaceID=A39IBJ37TRP1C6&ref_=v_sp_contact_seller&sellerID=A275AR54GLEN
see more
Dear Customer, feel free to contact us via:
https://www.amazon.com.au/ss/help/contact/?_encoding=UTF8&marketplaceID=A39IBJ37TRP1C6&ref_=v_sp_contact_seller&sellerID=A275AR54GLEN


Thank you for your question. Could you try to reset it and see if it could be better? Here is a video to show you step by step how to make it work:
https://www.amazon.com/vdp/46b74fe6c2b5466bb790e860f2f34743?ref=dp_vse_rvc2

Please kindly note that all of our products are backed with 12 MONTHS WORRY-FREE WARRANTY.

Best regards,
AMR Direct See less
Dear Customer, feel free to contact us via:
https://www.amazon.com.au/ss/help/contact/?_encoding=UTF8&marketplaceID=A39IBJ37TRP1C6&ref_=v_sp_contact_seller&sellerID=A275AR54GLEN


Thank you for your question. Could you try to reset it and see if it could be better? Here is a video to show you step by step how to make it work:
https://www.amazon.com/vdp/46b74fe6c2b5466bb790e860f2f34743?ref=dp_vse_rvc2

Please kindly note that all of our products are backed with 12 MONTHS WORRY-FREE WARRANTY.

Best regards,
AMR Direct

AMR Direct
Seller · 10 February 2020