Customer Review

Reviewed in Australia on 26 September 2018
I recently lost my Bose QC25's and needed a replacement for my long haul flights, so i figured what does a 'cheap' set sound like?
Battery life - second to none, 22hrs is understated - or they tested at max volume... you're probably looking at 25-30hrs. just awesome.
Support: i was contacted a few days after buying, explained the issues (below) & got another set of headphones as they were 'faulty'. Really superb customer support.
Build quality is great - no issues, nothing feels cheap
Comfort - superb, really really good on your ears & head, can easily wear for 20+ hours
Sound - really really good... i've got no issues using these instead of my bose & are VERY happy with the sound quality.
Setup/connecting - all 100%, easy & quick

- when connecting via bluetooth the volume is really, REALLY low. 100% bluetooth volume = 40% cable volume. Not sure why, but in a *really* noisy environment it may cause an issue.
- hum/white noise - seems others have this too. When plugging into some devices you get a constant hum/buzz, it didnt happen on a qantas flight, but did on a virgin flight. Happens on my TV downstairs, but not my phone. There appears to be an issue with the electronics. This is only annoying when you're listening to something via a cable & its quiet. i.e. a quiet scene in a movie.

Overall - even with the defects i'm a happy customer, for the price they cant be beaten & service is great.
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