I’ve been a real estate agent for over 25 years and done a heap of training on negotiation and the psychology of deal making. I’ve been very successful and am rated as one of the best in my industry, but Chris’s book has made me realise I’m an amateur. This guys is a master of his craft. So much to absorb and assimilate out of this book. I’m going to reread it many times. It’s the best book on negotiation I’ve ever read, BY FAR. 10/10. I’m recommending it to everyone in my circles.