Almost scared off by everyone saying the thing leaks condensation everywhere when the lid opens. Solved by simply opening the lid to 45 degrees for 20 Seconds to let residue pool back to the unit. Simple to use. Makes much better coffee than the nespresso. Chews more coffee than I thought it might. Cups according to the unit are about half what I would consider a mug to be. So if you need 12 mugs of coffee this unit can't deliver. It can deliver 12 long shots. If you want 3 mugs of coffee fill it to 7 'cups' on the unit. A heaped teaspoon of good coffee per 'cup', plus one 'for the pot' works well.