I ordered two Clarisonic sensitive replacement brush heads. When they arrived (from China), they came in small boxes marked "Sensitive" but nowhere does it indicate that it is a Clarisonic product. I have been a Clarisonic customer for about 10 years and the replacement brushes have always come in boxes with "Clarisonic" on them and have always included the cap for the brush head. I don't mind buying off brand products at times, but I prefer to be the one to make that choice and I expect them to cost less than the authentic article. Fortunately, the brush head fits my Mia and appears to work just fine, but I will be more careful in the future.