Customer Review

Reviewed in Australia on 15 October 2019
I started buying your Espresso Roast which I am enjoying however there are issues with the pods when I use in my Nespresso machine. Other brands that have an aluminium casing like L’Or or Moccona work fine but on about 7 occasions now your pods do not ‘open’, nothing comes out and when I lift the lever to remove, they seem somewhat ‘pressurised’ inside the machine. I have tried on another branded pod maker and the same issue.

I have attached some images to show the ‘pressurised’ pod with packing details.
I love the product but I feel some feedback to alleviate the issue is needed for your own and customer benefit.
Sadly, I have made contact with both Nespresso and Starbucks who both seem unwilling to help me.
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Product Details

4.7 out of 5 stars
4.7 out of 5
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