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They like to reply to reviews and say (overrr and overrr) that this just knocks the chill off to prevent burning or dry out of wipes. Baloney. By the time you grab 1 and move to your baby's bottom the wipe is very cold again. And we're talking seconds/inches. Ridiculous. For the price I hoped for much better. I got a refund, sent it back and then bought the much more affordable, MUCH BETTER wipe warmer and it warms up the wipes beautifully (also from the top) WITHOUT drying out even one. Don't waste your money or your time. Google warmest wipe warmer without dry out. And avoid this one if it pops up in that search because it would be lying. This thing needs some serious upgrades.
I’m not sure why this warmer pops up on so many review sites as number 1. This doesn’t warm past the first wipe that’s awaiting use. Good luck if there’s any need for more than one wipe because that second and third aren’t even pretending to be warm. Which leads me to wipe number 1. The first wipe is what I call barely not cold, which by the time you pull it out and it travels through the air to your baby’s bum, it’s hard to tell if it’s even considered warm by that point. The manufacturers of this warmer seem to know they have an issue and must get this criticism a lot based on the fact that when you open the box about a hundred different pieces of paper come out clarifying how the warmer shouldn’t make the wipes hot as that would be dangerous. It’s as if they are trying to condition you early that their non functioning wipe warmer is fine and you’re stupid if you think otherwise. Well, luckily I’ve owned better wipe warmers which actually warm all of the wipes to a perfect temperature that doesn’t hurt the baby but is also not cold by the time it reaches the bum. Look elsewhere. What a waste of money.
Don’t go by Amazon rating on this product, either they are all paid reviews or received free product in return of good review. I Received defective or used unit. Upon plugging in and following the instruction added some water. The red light came on so I gave it about 24 hours to moisture and heat but when pulled all wipes were even more cold compared to when they were placed, the heating element on this doesn’t work.
I had ordered this brand upon such a good reviews and rating but it was really poor experience from my end. My newborn cried a lot during diaper changes due to cold feel of wipes and since this didn’t work I had to make a run to Walmart to pick up something that made things way much easier.
Update: I reached out to customer service and they do not stand behind there product. I would recommend to avoid this brand and get something cheaper. Price tag made me believe that it would be high quality whereas is was completely opposite.
I do not recommend this warmer because the opening where the diaper wipes come out is not taut enough, resulting in multiple wipes coming out each time, all stuck to each other, unless you use two hands to extract each wipe. If your baby is anything like every other baby, you do not have two hands available to grab a diaper wipe. So you’ll be stuck with a chain of wipes between you and the warmer, shaking your arm until they separate and then you’ve got wipes scattered around the place and wasted.
I ended up getting the prince lionheart warmer instead. It works.
Wanted to love this product. We’ve been using it for 2 weeks now. Have tried 3 different brands of baby wipes and none of them work with dispensing property. Each time we pull a wipe, the one behind it doesn’t follow and stays in the reservoir. We’ve gotten to the point where we don’t even try & keep the warmer reservoir unlocked and just lift the lid each time to grab a wipe out.
The warming element worked great in the beginning but now I’m starting to notice the wipes aren’t getting as warm as they used to. & its only been 2 weeks! My hubby is fed up with having to separate each wipe when he needs to do the changing since the dispenser doesn’t work effectively.
Overall disappointed with this product and do not recommend.
I really hate leaving a bad review because I’m too nice, but I’m doing this because the company has to adjust this product and no one should buy it until that happens. Like everyone else, I bought this because it was the highest reviewed wipe warmer on Amazon. I’m telling you, by the time you pull the wipe and go to use it, it’s cold again, because it doesn’t warm it up that much to begin with. I tried it on my chest it was still an uncomfortable cold. Very very disappointed I really wanted to like this product.
Very disappointed. The part that holds in wipes in at the top ripped partly after five months and the warmer stopped warming altogether after six months. I don’t understand why this would happen and am very frustrated to have paid this much only for it to stop working after such a short amount of time. Do not recommend.
Me and my wife just had a newborn and we thought we were fully prepared with all the items we needed. We got the hiccapop warmer due to reviews from friends. Unfortunately, our didn't even last 2 weeks. It no longer warms or turns on at all.
Before then we had troubles getting the wipes to actually come through the top. Usually one will come through but the rest would not connect correctly. Half the time, we had to raise the whole top portion to get a warm wipe. Kind of a hassle for new parents who aren't used to changing diapers. The baby seemed to like the warm wipes way more than cold ones so we usually powered through this inconvenience since the baby liked the wipes.
But again, less than 2 weeks, it just stopped working. We have it in a spot to where water shouldn't be able to get to it and we didn't have any recent power surges so unsure why it just crapped out on us.
We sent in a replacement order through the company, so hopefully that works but right now, we are not pleased
The description of this product feels misleading in an upsetting and hard to explain way. The manufacturer gives the impression that the purpose of the device is to warm the wipes more than it actually does. Yes, the description says that the device "TAKES THE JOLT OUT OF COLD BABY WIPES", but they also use rather liberally words such as s "heat" and "warm" whereas I felt my device barely keeps wipes above room temperature and because of the moisture, once I take them out, the get instant ice cold. The fact that the product is meant to barely take the chill out of the wipes is MUCH better highlighted in the product packaging, AFTER the purchase was made. I purchased this product right at the beginning of the pandemic and, with all the panic and adjustment back then, I didn't have time to return it, and am now stuck with an overpriced wet wipes dispenser.