To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I have used B&B conditioner for years. When I received this I immediately noticed the color was off. Usually the color is very white and this had a yellow tinge to it. When I opened the bottle it didn't have the same smell. Either the product is old or it has been repackaged. I have used it a couple of times and it seems to be OK.