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The in-safe storage space is small, but this product is still very clever, easy to install, and works fine. However, if you have a Toyota Tacoma (I have a 2019) or a Tundra, it will NOT work right out of the box, since the supplied bolts are too short. So, you MUST buy different, longer bolts from HitchSafe (which cost about $10 and don't even come with the foam washers!). The longer bolts you need are part #HS7021T. Personally, I find it insulting that this company makes Tacoma/Tundra owners buy another part instead of just offering the longer bolts as an option (even if at a moderate, additional cost) at initial purchase. Total money grab by HitchSafe!
I was so psyched to finally get one of these. The concept is great. Install was easy. However, the dust cover came off first time I went on a dirt road!! Maybe it was bad luck? Or maybe it’s a design flaw? Either way, I know people want to use the hitch safe when they are hiking or in the forest, so the cover should stay on firmly. Now it’s very quickly getting hard for the safe drawer to slide out when I unlock it... likely to dust/dirt built up. I would be really disappointed if this happens often to others.
Never got to see if it really works. The holes for the hitch line up fine but there is a welded flange on the hitch (factory installed) that does not let the securing bolt sit flush on either side. There for I can not secure the internal slide and close the safe. The idea is great and I intended it to replace my Onstar services as I really have only used it to unlock my truck.
After I removed the one bolt I got half way in and removed the receiver from my hitch the insert got stuck. It is now stuck in place and will not slide out.
I will be returning it less then 24 hr after I received it.
Need to be more like weather tech and make vehicle specific packages.
This product is not very well executed with durable / automotive grade materials. I don't off-road a ton, but drive on gravel and dirt roads occasionally. This should be built with higher quality materials for the inner workings and have stronger springs, since it's designed for outdoor use. While the steel casing is strong, the combo lock itself and latch mechanism is pretty low-grade stuff.
Within two months of installing, the drawer got stuck in the SHUT position, so not only would I not have access to my keys if I needed them, I didn't have access to use my tow hitch either. It took me about thirty minutes of grunting and swearing with a leatherman and screwdriver to pry it open, nearly breaking my nice multitool in the process.
Also note, my Subaru key fob barely fit inside, so I can imagine this is starting to become much less useful to users as it's barely large enough to hold an RFID key, which is necessary in most vehicles from say, 2012 onward. If you have "push to start", fair warning, your key fob may not fit. And additionally, I had to spend $10 on a "RFID blocker" key case as well, or otherwise the car would never lock.
This product is a good idea in concept, but know that it may end up being a bit more of an involved 'project' than you might expect, and it certainly didn't provide me the years of reliability I was expecting. Disappointing.
Be careful!! Will not easily fit a standard hitch as implied. Had to bang it in w a mallet. Overshot the holes and can pull it out with some assisting device which maybe a security feature but now makes using the hitch as a hitch nearly impossible. Pretty much have to decide whether you want to secure keys or loose your hitch!! Would certainly not recommend and would return if could only pull it out of the receiver.
Works great for a key when at the beach or someone needs to pick-up the car. Will not hold a credit card or ID... the container is too small (the ad pic is misleading). Update 2/18... the HitchSafe requires regular cleaning and maintenance. I recently tried to open the safe to use the door-only key I keep in it and I was unable to pull the drawer out by using the tiny little tab that is designed as the drawer lock-release and pull-tab. After acquiring a pair of pliers and spraying WD-40 into the sleeve, I was able to get the drawer out. I found that the drawer finish had corroded slightly, making it difficult to remove from the sleeve. If I had not caught this when I did, it would probably corrode to the point that the drawer would NEVER come out ( because it is a very secure design) and my hitch receiver would then have to be removed from the vehicle. 2 recommendations... 1- the manufacturer should weld a similarly sized/shaped solid tab below the combination dials so there is a place to pinch against while opening the safe (current design... you push down on the unlock/open/pull tab and you are therefore pushing the drawer against the bottom of the sleeve, causing friction, making removal of the sleeve more difficult than it should be). 2 - users of the HitchSafe need to remove the drawer regularly, wipe it off and spray silicone or WD-40 on it before replacing it. GREAT product, but needs some improvement.
So far, I am happy with the product, once I finally got it installed. The problem is the way it's advertised. I recently had the Subaru dealership install a Subaru hitch assembly on my 2020 Outback. The hitch bolts that come with the vault do NOT work with the Subaru Outback factory hitch assembly (they are too short). The producer should, at a minimum, have a complete list of vehicles that require the longer hitch bolts. Ideally, the customer could select the setup that works best for them, rather than having to purchase a $10 add-on and wait for it to arrive. I will update the review after I use the product more.