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This clock is really cute, but it arrived with a weird brownish gunk on it that thankfully washed off fairly easily. My main complaint though is that it doesn’t work. It’s clearly an old clock, which is to be expected but it’s disappointing that it doesn’t work. I decided to keep it because it still looks cute in my home, and I’ll likely take it to get repaired sometime in the near future.
The clock arrived broken, it keeps time but the eyes and tail do not move. Which is the whole draw of having the clock. I tried all the youtube tutorials, different batteries etc. and nothing. I contacted the company and to let them know. They wanted me to pay for shipping from Canada to California and then back again. Nope. So I now have a kitkat clock that half works. Bummer.
I love the retro vibe of this cat. For that reason I considered giving the product a 3.
The back encasing of the cat is made of one long piece of flimsy plastic. The mechanism to open the back of the clock is an attempt at a button with latch but failed miserably. The inside of the clock looks fiddly and cheap at best. The inside of the clock where the batteries click in looks as complicated as an elementary school science project that only got a c. The tail of the cat clips onto an area at the bottom of the pendulum really poorly. If you happen to bump it at all it shifts around, is no longer centered and the clock stops animating. The clock also operated a bit fast so I was adjusting the time daily.
I have only had the animation remain constant for 5 hours at the most. I have removed and cleaned the hole where the eyes pin in, I made sure the friction clips were in place so the eyes move smoothly. I individually tested each eye to make sure it was operating ok with good effect. When used together the animation no longer works. I checked the screw that holds the pendulum in place and it was fine. I did everything their website recommended without solution. It also says not to put the clock against a wall that has wires in it. How WONDERFULLY inconvenient to have in the home.
To put the thing on the wall you need a stud finder, a glass of bourbon, 10 attempts, and a ton of patience. It has to be leaning forward from the wall so the tail piece makes good contact with the magnet inside which drives the tail swing motion. Might as well dust off your old highschool protractor because your going to need it.
Why do I have to have such a bank of knowledge just to have a crappy overpriced cat on my wall?
Also, the company's customer service is abysmal. If you want to talk to someone you only option is to email and wait. Their website says they have been so busy that they don't have anyone to check the voicemail on their machine.
In summary, save yourself the headache of a return and don't buy this thing.
Cette pendule est vraiment super sympa, son look attire l'oeil et j'ai souvent des commentaires sur celle-ci quand du monde vient chez moi.
Par contre c'est très cher pour ce que c'est , le plastique, le mécanisme, tout est simpliste et de qualité médiocre... et si vous voulez une pendule qui donne l'heure, passez votre chemin.
Le mécanisme de la mienne à toujours fonctionné (apparemment je suis chanceux au vu des commentaires sur cette page), mais l'horloge à toujours fait ce qu'elle à voulu... Jamais à l'heure dans un premier temps, aujourdh'ui les aiguilles ne tournent même plus.
This clock is cute but hard to get the eyes and tail to move ( mine must be crooked on the wall to function) The actual time piece doesn't work at all. I went through all the trouble shooting tips and contacted the seller and nobody is able to help. I just paid $80 for a cheaply made decoration. I waited years to splurge on one of these and am now left disappointed, living in a kitchen where it will forever be 6:52 pm
L’orologio è molto bello e iconico, purtroppo credo me ne abbiano mandato uno usato perché all’interno era pieno di ossido da batteria. L’ho pulito e sembra funzionare ma non è professionale inviare un articolo danneggiato. Se non dovesse segnare bene l’ora lo restituisco e chiedo la sostituzione.