To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
First of all I am pleased to say Good Smile Company did give me a quick refund. Serious design flaw in this toy. Interchangeable parts should be interchangeable without breaking. Also,the arms would not stay on.