To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
This is not skinny serum. It has a different color, consistency, and scent. It won’t pump out of the bottle it came with OR the old bottle that I bought from a Paul Mitchell school. It does not work like the true skinny serum. Avoid at all costs.
I ordered Paul Mitchell's Super Smoothing Serum. What I received was a bottle that says Super Smoothing Serum but it isn't. Not sure what it was replaced with, but it isn't the real stuff. It doesn't look the same, feel the same or work the same. Take your money elsewhere!
I'm leaving a bad star because the item arrived defective. Nozzle doesn't work at all and since Amazon has been dragging their feet with everything lately, I'm not going to deal with the hassle of a return.
My hairdresser uses this product every time she does my hair. It looks & feels great when she's done. This is what she said she used, it's not at all what I got. Tried it twice with less than great results. Going back to Biosilk or It's a 10.