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Needed it for my hair extensions but the pump doesn’t work which is SO frustrating but I needed to start using it immediately so I’ve had to scoop it out using the tube. Great product though just no option I can see to ask for a new pump
I was disappointed in this product. It dried out my hair and I don’t really feel like it helped in any way. I was really bummed out! I have been using Paul Mitchell products forever. This was not the product for my hair type .
I love this product however the first shipped one was broken and leaked inside its bag, box was good though. Second one a few days later won’t pump. Can’t get anything out. 😔 now they won’t exchange it so I can have one that works. Disappointed
i have fine, curly/wavy hair that gets very frizzy in humidity (i live in washington, dc..which is swamp-land, basically). based on a fair amounts of the reviews i read, i thought this product would be what i was looking for but no go. i thought i ordered one larger size bottle but i received 8 or 9 half or one ounce bottles. i used two bottles over several times to give it a fair go but it never worked for me. will likely just donate the remaining bottles. on to the next one.
I ordered this by accident aiming for the super skinny serum. the balm is acceptable but it's noticeably inferior to the serum in terms of detangling and defrizzing. Not worth the price, i'll be sticking with the serum despite it's horrific cost.