To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I love this shower oil. When it was delivered the lid had come loose and quite a lot was inside the bag. There are other reviews with the same issue. At £19 a bottle you would think that this would have been resolve!d :(
I have used this product for years and decided to buy from Amazon, it didn’t seem quite right from initial use and the more days I used it the worse my skin got. As you can see from the pictures the product is light and has become lumpy and congealed which has never happened with the genuine product. Save your skin and money and buy the genuine product from L’occitane
I PURCHASED 2 AND THOUGH THEY ARRIVED IN THE SAME BOX, ONE WAS LEAKING IN ITS INDIVIDUAL BAG AND WAS VERY MESSY INDEED. THEREFORE I THINK YOU NEED THEM PACKING BETTER, AND AS THIS WAS FOR A GIFT AND I CANT GO THROUGH THE HASSEL OF RETURNING IT, ONE BOTTLE HAS NOW COST ME DOUBLE THE PRICE. IT WAS DELIVERED FAST BUT I WAS THEN DISSAPOINTED, MY BIGGEST FEAR OF BUYING ONLINE.
Ordered product as a gift and I am happy with the product itself but arrived with a lot of Sellotape wrapped around the top which I presume was to stop it leaking in transit.It looked awful so I removed it but it left a lot a sticky residue behind.I didn't return it as it was for a birthday gift 2 days later.