To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I love this stuff! The only thing I don't like is that it makes my curls come out straight. This is a bummer because I have enough problems as it is. The product itself is great, though, but maybe not the best for curly hair.
This is one of my favorite hair care products, both for the scent and the nice control it gives to my heat styled thick hair.
Regarding Big Bang Beauty, I placed an order on December 27th. It's January 25th and I've seen no sign of it. After my repeated requests as to where my package was (they created a tracking # and everything!), they admitted they didn't have it and refunded me BUT promised to send the product as a good faith gesture. Nice, but that was another lie. They keep saying they'll send it but I've given up. Buyer beware. UPDATE: I received the order January 28th but still have a bad taste in my mouth about this experience. Big Bang Beauty convinced me to remove my negative feedback but I didn't realize I couldn't rewrite feedback after deleting. Hoping to make other purchasers aware of this seller's less than satisfactory practices.