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It's hard to find L'Occitane at a bargain price except on tv shopping channels, so this was good but still quite expensive. Luxury product at a luxury price which was bought as a gift. Gorgeous quality that leaves your hands feeling really soft and nourished.
After an initial problem, ie wrong quantity delivered, the whole process was very quickly resolved and I am very happy with both the supplier and the product. I use this hand wash frequently as it is cleansing and moisturising.
I have purchased this product for years. The original formulation was excellent - gentle on skin, good cleansing and no fragrance. Unfortunately, L'Occitane has changed it without notification or re-branding. It is now thin, white liquid that has a strong fragrance that stays on your hands long after you use it. It also does not leave your hands feeling clean. Do not spend your money on this product! It is also unacceptable for a company to completely change a product without notice.
As someone who was initially concerned by all of the very recent negative reviews here (as well as on the L’Occitane website) about the changed formula in this hand wash, I have to say I’m still pretty happy with the product. I didn’t experience the previous version that people claim was better, but this is still definitely one of the most moisturizing hand soaps I’ve used. It’s the consistency of a creamy lotion, and it feels great while washing. Your hands feel very soft (but clean). I always follow with their Shea hand cream with amazing results.
Part of me wonders if they changed the formula to better compliment their hand creams, or help them absorb better. I have sensitive skin and while my hands don’t feel dry after using the soap alone, I find that my hands feel absolutely incredible when I use the soap and then the Shea cream afterwards. The two really make a great pair, and your hands feel insanely soft without a greasy feel. Sometimes moisturizing soaps can make your hands feel filmy or too slick, but this isn’t the case here. The product disappears into your skin and does it’s job well. It’s a really great soap for frequent daily washing, which we are all probably doing a lot more than before.
I stumbled on L’Occitane after buying a stick of their Baux deodorant, and I’ve been pleasantly surprised at how much of a step above their stuff is from the usual stuff you’d find at the mall or in your parent’s house. I was wary about buying these kinds of things from Amazon, but so far it’s all been authentic and great quality. I’m going to start giving this stuff as gifts rather than that awful harsh crap they call soap at B&BW.