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This is indeed an inexpensive suitcase, and exudes this in many ways. The tote bag I received had a dysfunctional zipper - only one of the two zippers would actually operate, the other splits the track instead of actually closing. I needed this set for an impending trip, and didn't have time to return/exchange prior to the trip. Upon returning from Europe, I submitted a claim to US Traveler/Traveler's Choice warranty program, and have yet to hear back from them. This was on October 9. I have tried following up several times, and have yet to receive a response. GREAT warranty program, US Traveler...
Those that purchase this, know: it's janky and cheap, and US Traveler apparently doesn't actually offer a warranty, they just act like they do.
Pretty green color but not functional! When I packed it , the suitcase would not stand upright. It fell over forward due to the poor design. Only 2 back wheels and no support in front. I immediately returned it. Glad I realized this a couple days before my trip! It would have made for a very unhandy travel experience. Do not buy this if you will be packing more than 2 outfits in it!
It’s so small. Honestly had I known it was this little I never would’ve ordered this. THIS IS A TAKE ONLY WHAT YOU NEED BAG !!! IF YOU TEND TO OVERPACK ( like I do ) THIS IS NOT FOR YOU !!!! I’m having a hard time believing that any adult taller then 5’2 is walking around with this size luggage . This would be the perfect size for a 5 or 6 year old but definitely too small for an adult . I have a large size MCM bag that holds more then this luggage. I will be returning this. The Quality of the bag is amazing and I love the color but it’s just too small.
I was really happy with this luggage set. I travel about once a month and it was a good size for a 3-4 day trip and I never had problems with it fitting in overhead compartments. And then this last trip the long handle quit working - it wouldn't extend. So I had to carry it through the airports.. which was frustrating and heavy and exhausting. I can generally fix anything or come up with a solution - but my only solution was to carry my full suitcase. Very disappointing - i had no indication it was breaking until it just didn't extend. As my carry-on i was the only person handling it so know it wasn't handled roughly. 12 trips, I'm hoping another brand lasts longer.
If bag is fully loaded then it WILL tip over to the front. Handle is total junk as each side doesn't come out at the same time so you have devil of a time getting the handle locked into position. No idea what the smaller bag is for and won't ever use it. Was better off with my 20+ yr old broken-footed bag.
You definitely get what you pay for. Opened the box and the first thing I noticed was that one of the wheels was permanently attached to this piece of luggage, crooked! So much for maneuverability unless you want your luggage wandering off in a different direction than you are, hahaha! The side and top handles are a vinyl fake leather wrap as well as on the little bag. I'll probably send this back and see if I can get a non defective replacement.
A lot smaller that expected for carry on luggage, color not same in picture, no holder for recovery information, should have spent extra 10 bucks and got a much better product from Walmart. Disappointed.