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Arrived with the dispatch labels stuck on the product box. I'm all for reducing packaging but the box did look pretty scruffy.
The laminator did not work properly, the red light indicating that it had reached the correct operating temperature never came on however long we left it switched on. It also produced a horrible smell when switched on - hard to describe but very unpleasant.
We have returned for a replacement which will hopefully actually work.
Edit - we received the replacement laminator in a box that was even more scruffy and bashed about than the first one. Still having problems with creasing/crinkling so we are giving up and sending back for a refund. I see good reviews from others so perhaps we have just been unlucky.