To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Cream consistency does not work for dry skin. Quantity too less for the price. Barely lasted for 10 days. Even packaging was a total dud as it was impractical. Two stars just because I endorse in their brand only and nothing else.
This is not the "ultra rich" body lotion. It is just body lotion. Please correct this and bring back the ultra rich. It is still a lovely rich lotion, with a pleasant smell. BUT, living in the Southwest, I totally prefer the "Ultra Rich" Body Lotion. I did not receive what I ordered. I received the "Rich Body Lotion". Please check my order. Thank you !
The lotion appears to be good, but the pump does not work. I specifically ordered it to have a pump readily available after hand washing, but now I have to open the bottle each time. It defeats the purpose of me buying this particular product. I don't have time to return it since winter is almost over and I was in desperate need of the product inside the bottle. I don't want to wait another 2 weeks to handle the return. It's really a shame because this is an expensive lotion to have the delivery system not work.
I have been purchasing L'Occitane Shea Butter Lotion for a few years. This was the first time purchasing through Amazon. It is not the same product that I have purchased from L'Occitane directly. This lotion was very loose and runny not as thick and creamy as the product I have been using. I will not be purchasing this from Amazon again.
I really wanted to love this lotion; I have other types of this brand that are great. This lotion is too thick to go through the pump. I have to take the top off, and try to get the lotion out of the bottle in order to use it. I will likely return it, and will not order this again. Far too expensive to not be able to dispense it through the pump.
Smells pretty good although some people thought it smell like old lady very powdery smell thick but when it warms up to your body becomes very thin moisturize as well but does not stay moisturized for very long
This product, as purchased, was nothing like the one purchased at a L'Occitane store. The scent was different and the consistency was different. This one is more liquidy whereas the one purchased from the store was more creamy...thicker. One wonders if it is a counterfeit product.