Amazon calculates a product’s star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
L'Oréal Paris Age Perfect Intense Nutrition Neck & Décolletage Cream with Manuka Honey is a great product. I love how it spreads and absorbs into my face and neck. My face feels so soft and is being kept in good condition as I age gracefully.