To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I really wanted to like this product but it just didn't do well with my curls. I haven't given up hope!! Going to try and incorporate it in my routine with different products and see if I can get an acceptable result