To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I order this item on a regular basis. The coffee is great. Unfortunately, the most recent bag of coffee had many pods that had not been sealed correctly. Loose coffee & unusable pods was what i ended up with. With this particular package i was very dissatisfied.